Hi All
Discovery is the first step for Transformation Journey
During discovery what ways we can Automate or Not able to Automate decides along with FTE reduction or criticaltily of the processs without FTE Reduction
We can do follwing thing in Transformation journey
1 understand the current As is proces review with business with process flow using visio diagram or flowchart
Rectify any steps if any amibuigty
2Design the To be process high level present to business calculate % of Automatio
3 Calcualte the ROI by implementing the Automation
4 Review with business / Business process owner
5 if ROI postive do the assessment and calcute the cost of development by doing proper tech assessment
6 Develop the document and handover to development team
7 Do the proper UAT and run during Hypercare timeline
8 Handover to Production Support team
9 Realized the benefit of Automatiom
Thanks
Abhi
